> ## Documentation Index > Fetch the complete documentation index at: https://help.1nspect.app/llms.txt > Use this file to discover all available pages before exploring further. # Web Admin Overview # Web Admin Overview The 1nspecT web admin is where the inspection business runs — every screen the company-owner or operator uses to schedule, draft, publish, bill, and follow up on inspections. It is the **production console**, distinct from the mobile app (which is the on-site field-capture tool). This article tours the layout, explains the sidebar, and points you to the right deep-dive for each surface. If you are new to 1nspecT, run through the [Getting Started](/1nspect/getting-started/account-and-branding) walkthroughs first — they go end-to-end from account setup to first published report. This page is the reference map for return visits. *** ## Who uses this **Inspection-business owners and operators.** Your administrator account was created either at sign-up (if you bought the platform yourself) or by your company owner. Roles include: | Role | Common name | Sees | | ------------- | -------------------------- | --------------------------------------------------------------------------------------------------- | | **Owner** | Boss / operator | Everything — including the Platform Admin shortcuts for owner-only features | | **Operator** | Scheduler / office manager | Day-to-day operations — orders, scheduling, contracts, reports, communications | | **Inspector** | Field inspector | Mainly read access to their assigned inspections plus the [Mobile App](/1nspect/inspector/overview) | This guide focuses on the **Owner** and **Operator** views. Inspector-on-mobile documentation lives in the [Inspector section](/1nspect/inspector/overview). *** ## Signing in Web admin lives at **`https://app.1nspect.app`** (or your white-label custom domain if your account uses one). Sign in with the same email and password you use on the mobile app. After sign-in: * **First load** lands you on the [Dashboard](#) at the route `/`. * Subsequent loads remember your last page within the session. * Inactivity timeout returns you to the login screen after a long idle period. *** ## The sidebar — 9 primary surfaces \[SCREENSHOT: web-admin-sidebar.png — desktop, the left-side navigation showing 9 items with icons: Dashboard, Inspections, Templates, Narrative Management, Contacts, Cover Designer, Reports, Business Ops, Settings.] The sidebar is the master navigation. Each item is a top-level surface; deeper pages live as sub-routes under each. | # | Item | Route | What lives here | | - | ------------------------ | ----------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | 1 | **Dashboard** | `/` | KPI tiles, pipeline funnel, top agents, action items, warranty engine pipeline. See the [BI Dashboard architecture](../../../bi-dashboard/ARCHITECTURE.md) for the data model. | | 2 | **Inspections** | `/inspections` | The master order/inspection list. Click an order to drill into [Inspection Details](/1nspect/admin-operator/inspection-details). Create a new order with the [Order Creation Wizard](/1nspect/admin-operator/order-creation-wizard). | | 3 | **Templates** | `/templates/builder` | Build and edit the inspection templates used on mobile. See [Templates Overview](/1nspect/admin-operator/templates/overview). | | 4 | **Narrative Management** | `/narratives` → `/intelligence-hub` | The "Intelligence Hub" — narrative library, smart comments, option lists, keyword management. See [Intelligence Hub Overview](/1nspect/admin-operator/intelligence-hub/overview). | | 5 | **Contacts** | `/contacts` | Clients, agents, vendors, team members — every person tied to an order. See [Contacts](/1nspect/admin-operator/contacts). | | 6 | **Cover Designer** | `/cover-designer` | Branded cover-page designer for inspection reports. See [Cover Designer](/1nspect/admin-operator/cover-designer). | | 7 | **Reports** | `/reports` | Business intelligence reports: Monthly Reconciliation, Outstanding A/R, Service Mix, Agent Referral, Inspector Productivity, Activity Log, Tax Summary. See [Reports & Publishing](/1nspect/admin-operator/reports-and-publishing). | | 8 | **Business Ops** | `/company-settings` | Company info + pricing + workflow engine + communications + contracts. See [Company Info](/1nspect/admin-operator/company-and-pricing/company-info), [Pricing Manager](/1nspect/admin-operator/company-and-pricing/pricing-manager). | | 9 | **Settings** | `/settings` | Account-level settings: profile, branding, integrations, security, subscription & tokens. See [Settings](/1nspect/admin-operator/company-and-pricing/company-settings). | > **Owner-only:** If you are signed in as Owner, a **Platform Admin** badge appears next to your name in the top bar. It exposes a `/super-admin/factory` shortcut for tenant provisioning and other owner-level controls. Operators do not see this badge. *** ## Mental model The platform organizes your business around three nouns and one verb: * **Order** — the master engagement: one property + one client + one or more services. An order may contain multiple inspections (multi-phase) and multiple contracts. * **Inspection** — one site visit. Single-phase orders have one inspection; new-construction orders have multiple (Phase 1, Phase 2, Final). * **Report** — the deliverable. One PDF report per inspection, plus a Realtor Portal view, plus a Client Portal view. * **Publish** — the verb that takes a completed inspection from internal review to client delivery. Everything in the sidebar serves one of these: | Sidebar item | Serves | | -------------------- | ----------------------------------------------- | | Dashboard | Insight across all orders, inspections, reports | | Inspections | Order + Inspection workflow | | Templates | What an inspection captures | | Narrative Management | What a report says | | Contacts | Who the order is for | | Cover Designer | How the report looks | | Reports | Business performance after the work is done | | Business Ops | The settings that shape how everything runs | | Settings | Your account + integrations | *** ## A typical operator's day 1. **Morning** — open the [Dashboard](#) to see what's due, what's in pipeline, what needs attention. 2. **Action Items** panel surfaces: stale quotes to follow up, unsigned contracts to nudge, unpaid invoices. 3. **New booking arrives** — the inspector sent a Field Quote from mobile. Click the lead, convert it via the [Order Creation Wizard](/1nspect/admin-operator/order-creation-wizard). 4. **Field inspection happens** — the inspector works on mobile. Findings stream into Firestore in near-real-time. 5. **Afternoon** — inspector marks the inspection complete on mobile. The [Inspection Reviewer](/1nspect/admin-operator/inspection-reviewer) workspace becomes available on web. 6. **Review the report** — walk through findings, polish narratives, run AI Draft on field-noted items, generate SPOs, build the Summary. 7. **Publish** — generate the PDF, email it to the client, fire the publish workflow that notifies the agent and prompts for payment. 8. **End of day** — check [Reports](/1nspect/admin-operator/reports-and-publishing) → Outstanding A/R to follow up on aging invoices. 9. **End of month** — pull the [Monthly Reconciliation](/1nspect/admin-operator/reports-and-publishing) report to match Stripe deposits to your bank. *** ## Public-facing routes (not in the sidebar) These routes exist for non-logged-in users (clients, agents, public bookers). You won't navigate to them from the sidebar; they're surfaced via links and emails. | Route | What it shows | Audience | | ---------------------------------- | -------------------------------------- | ------------------------------------------------ | | `/login` | Sign-in form | Operators | | `/signup` | Self-service sign-up | New tenants | | `/verified` | Email-verification landing page | New signups | | `/calendar-connected` | Google Calendar OAuth callback landing | Operators | | `/report/:slug` (mode=client) | Client-side report view | Homeowner clients | | `/report/:slug/agent` (mode=agent) | Agent-side report view | Buyer's agents | | `/portal/:tenantSlug` | Realtor portal home | Agents | | `/client-portal/:portalSlug` | Per-client portal | Clients | | `/quote/:tenantId/:leadId` | Customer-facing quote page | Quote recipients | | `/book` and `/book/:slug` | Public booking form | Anyone visiting the inspection company's website | | `/player` | Standalone video player | Embedded in reports | You will rarely visit these directly; they show up as links in the emails the workflow engine sends. *** ## Tech and version notes | | | | ------------- | ------------------------------------------------------------------------------- | | Brand | **1nspecT** | | Web admin app | `@onespectit/web-admin` | | Stack | Vite + React + MUI + Tiptap + Firebase + React Query | | Backend API | NestJS (`@onespectit/backend-api`) on Cloud Run | | Data store | Firestore (state of record) — no separate relational database for business data | | Auth | Firebase Auth (same as mobile) | | Multi-tenant | Yes — tenant isolation enforced at the Firestore document-path level | *** ## Where to read next | You want to... | Read | | ------------------------------------------ | ----------------------------------------------------------------------------------------------------------------------------- | | Set up your account from scratch | [Getting Started → Account & Branding](/1nspect/getting-started/account-and-branding) | | See today's orders and find a specific one | [Inspections List](/1nspect/admin-operator/inspections-list) | | Create a new order | [Order Creation Wizard](/1nspect/admin-operator/order-creation-wizard) | | Edit a finalized inspection's report | [Inspection Reviewer](/1nspect/admin-operator/inspection-reviewer) | | Configure how reports look | [Cover Designer](/1nspect/admin-operator/cover-designer) and [Templates Overview](/1nspect/admin-operator/templates/overview) | | Set up your narrative library | [Intelligence Hub Overview](/1nspect/admin-operator/intelligence-hub/overview) | | Configure pricing | [Pricing Manager](/1nspect/admin-operator/company-and-pricing/pricing-manager) | | Configure email workflows | [Communications](/1nspect/features/communications) | | Set up e-signatures | [Contracts](/1nspect/features/contracts) | | Pull a financial report | [Reports & Publishing](/1nspect/admin-operator/reports-and-publishing) |