Generate Your First Report
Once an inspection is marked complete, the Report Workspace in the web admin is where you review, refine, and publish the final report — and deliver it to your clients.Opening the Report Workspace
- In the web admin, navigate to Orders → open the order → click the inspection.
- Click Report Workspace (or navigate directly via Inspections → [Inspection] → Report).
Report Workspace Overview
The Report Workspace is organized into tabs:| Tab | Purpose |
|---|---|
| Findings | Review and edit all captured deficiencies, organized by section |
| Narratives | Edit individual finding narratives with rich text formatting |
| AI Draft | Batch-generate narratives for findings that have field notes but no narrative yet |
| Summary | Edit the executive summary section of the report |
| Ratings | View and adjust section-level ratings |
| Preview | Generate and view a PDF preview |
| Publish | Publish the report and trigger delivery to clients |
Reviewing Findings
In the Findings tab, all captured deficiencies are listed by section and subsection. For each finding you can:- Edit the caption — update the short title
- Edit the narrative — open the rich text editor for full formatting
- Move — reassign a finding to a different section or subsection
- Flag for Summary — mark the finding to appear in the executive summary
- Delete — remove a finding from the report
AI Draft Narratives
If your inspectors used the mobile app’s Field Note feature (a brief on-site observation note), the AI Draft tool can batch-generate full CAR narratives from those field notes.- Go to the AI Draft tab.
- Click Draft All to generate narratives for every finding that has a field note but no narrative.
- Review each generated narrative — approve or edit as needed.
- Narratives with only a caption (no field note) are excluded from batch drafting; write these manually.
The Executive Summary
The Summary tab contains the executive summary that appears on the first content pages of the PDF report.Summary Sections
- System Performance Opinion (SPO): Auto-generated paragraph evaluating the overall condition of major systems (Structural, Electrical, Plumbing, HVAC, Roofing). The SPO synthesizes your deficiency ratings across all subsections of each system.
- Summary Deficiencies: The findings you flagged as “summary items” in the Findings tab appear here as a concise list.
- Inspector Observations: Optional free-text area for overall property impressions.
- Additional Information / Preamble: Configurable standard language (limitation of liability, standards disclosure, scope of inspection).
Skipping the Preamble
If the client has already received the preamble language in the pre-inspection agreement, you can toggle Skip Additional Info to omit the preamble from this report.Generating a PDF Preview
- Go to the Preview tab.
- Click Generate Preview.
- The PDF opens in a new browser tab — review it for layout, branding, page breaks, and content.
Cover Photo
The cover page of the report displays a property photo.- On mobile: the inspector can designate any captured photo as the cover photo from the Review screen.
- On web: you can upload a cover photo directly from the Report Workspace (drag-and-drop the image onto the cover photo placeholder in the Preview tab).
Publishing the Report
When the report is ready:- Go to the Publish tab.
- Click Publish Report.
- The system:
- Generates the final signed PDF
- Uploads it to Google Cloud Storage
- Sets
reportStatus = 'published'on the inspection record - Fires the
report.publishedworkflow event
report.published event triggers your configured email delivery workflow — sending the full report to the client and (if configured) a separate agent-facing summary to the buyer’s agent.
Report Delivery
Report emails are sent according to your Communications Workflow settings:| Recipient | Default content |
|---|---|
| Client(s) | Full PDF report + repair request instructions |
| Buyer’s Agent | Summary-only version (without pricing, without repair request) |
Delivery addresses and email templates are configured in Settings → Communications → Workflow.