Documentation Index
Fetch the complete documentation index at: https://help.1nspect.app/llms.txt
Use this file to discover all available pages before exploring further.
Pricing Manager
Pricing Manager (route /pricing) is the service-level pricing editor — what services your business offers, what they’re called, what they cost, what model they use (flat fee vs square-footage tier vs hourly), and how they appear on the public booking form.
This page works in concert with Pricing Settings: Pricing Manager defines services and their billing configuration; Pricing Settings defines the base-pricing tiers and surcharges that the services reference.
For the conceptual model of how pricing flows through an order, see Order Creation Wizard → Pricing.
When you use it
- First-week setup — define every primary and ancillary service your business offers
- Adding a new service — onboarding Thermal Imaging, Sewer Scope, etc.
- Repricing — annual fee adjustment, seasonal promotions
- Sunsetting — disabling services you no longer offer
Screen layout
[SCREENSHOT: pricing-manager-page.png — desktop, the Pricing Manager page showing a Service Types sidebar on the left, the selected service’s edit form in the center, and an Add Service action at the top.]
Two main panes:
- Service Types sidebar (left) — list of all defined services, with an + Add action
- Service editor (center / right) — the selected service’s full configuration
The page title is Pricing Manager.
The sidebar lists every configured service with an indicator showing whether it’s:
- Primary service (can be the lead service on an order)
- Ancillary service (an add-on to a primary)
Empty state
If no services are configured:
No services configured
Click + Add to begin.
The Order Creation Wizard cannot offer services until at least one is defined.
After save
A confirmation surfaces on save: “Saved!” (briefly). The sidebar updates the service list immediately.
Service editor — fields per service
When you select a service in the sidebar, the editor shows its configuration.
Identity
| Field | Notes |
|---|
| Service Label | The customer-facing name (e.g. “Standard Residential Inspection”) |
| ID Suffix | A short code that appears in order numbers — e.g. RS for Residential, NC for New Construction. Placeholder: “e.g. RS” |
| Sort Order | Position on the booking form. Placeholder: “e.g. 1”. Hint: “Order on booking form (1 = first)” |
2026-0062-RS is a 2026 order #62 for a Residential service.
Pricing Model
A drop-down — common values:
| Model | Use case |
|---|
| Flat fee | Single price regardless of property size |
| Tiered (sq ft) | Different fee per square-footage range (configured in Pricing Settings) |
| Hourly | Time-based billing — useful for consulting or non-standard inspections |
| Per unit | Fixed price per unit (e.g. per door for thermal scanning) |
| Per item | Per discrete item (e.g. per appliance for warranty inspections) |
- Flat fee → just enter the fee
- Tiered → references the tier table in Pricing Settings; this service inherits the base structure
- Hourly → hourly rate + minimum hours
- Per unit / Per item → per-unit price + default unit count
Customer-facing pricing — appliedFee vs baseFee (BITE 92.2)
For ancillary services that are pass-through (the inspector pays a subcontractor and bills the client), the pricing distinguishes:
| Field | What it is |
|---|
baseFee | The actual cost to your business |
appliedFee | The customer-facing price, including the processing-fee gross-up |
isPassThrough | Boolean flag — when true, the gross-up applies |
appliedFee than baseFee to cover credit-card processing on the marked-up total.
The Order Wizard and mobile Field Quote display appliedFee (the customer-facing price); your books see baseFee as cost-of-goods.
| Field | Notes |
|---|
| Description | Long-form description shown on the booking form and in confirmation emails |
| Default duration (minutes) | Used by the calendar integration to block off time |
| Required for primary service | If checked, this ancillary is auto-added to orders with the parent primary |
Discount rules
Each service can opt into the tenant-level discount rules configured in Pricing Settings:
| Toggle | Behavior |
|---|
| Discountable | If on, tenant-level discount rules apply to this service line |
| Override discount % | If set, applies a service-specific discount even when no tenant rule matches |
Adding a service
Click + Add in the sidebar. A new service entry is created with default values. Customize:
- Set the Service Label (required)
- Choose Primary or Ancillary in the service-type toggle
- Set the ID Suffix, Sort Order, and Pricing Model
- Fill in the pricing fields for the chosen model
- Save
After save, the service is immediately available in:
Deleting a service
Use the per-service delete action in the editor. Confirmation alert.
What happens to orders that used the service
- Completed orders keep their snapshot — the historical record retains the service name and price
- In-progress orders keep the service but cannot be re-priced (the pricing engine fails to look up a deleted service)
- New orders can no longer select the service
Prefer disabling over deleting. Set the service to inactive (where supported) — the service is hidden from new orders but historical records remain intact.
Saving
The Pricing Manager has explicit save. After save:
“Pricing schedule saved successfully.”
The success banner appears briefly. Subsequent uses of the Order Creation Wizard and mobile Field Quote pick up the new prices on next load.
Errors and recovery
| Alert | Cause | Fix |
|---|
| Loading pricing schedule… | Initial load in progress | Wait for the load |
| Failed to save pricing schedule | Network or auth | Retry |
| Service Label required | Empty label | Fill the label |
| ID Suffix conflict | Two services share the same suffix | Make suffixes unique |
| Tier referenced but not configured | Tiered model selected without tier setup in Pricing Settings | Open Pricing Settings to configure tiers first |
What this page does NOT do
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